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Welcome to babyboofashionl.shop.
These Terms of Service govern your access to and use of the babyboofashionl.shop website, including all information, features, products, services and purchasing facilities made available through the website.
Throughout these Terms of Service, the terms “we”, “us”, “our” and “babyboofashionl.shop” refer to babyboofashionl.shop. The terms “you”, “your”, “customer” and “user” refer to any person who visits the website, creates an account, places an order or otherwise uses our services.
By accessing our website or purchasing a product from us, you agree to be bound by these Terms of Service, together with our Privacy Policy, Return and Refund Policy, Shipping Policy and any other policies published on our website.
Please read these Terms of Service carefully before using the website or placing an order.
Nothing in these Terms of Service excludes, restricts or replaces any mandatory rights or remedies available to consumers under applicable United Kingdom law.
For questions concerning these Terms of Service, an order or our services, contact:
Website: babyboofashionl.shop
Email: info@babyboofashionl.shop
When contacting us about an order, please include your order number and the email address used at checkout.
babyboofashionl.shop operates an online retail website through which customers may browse and purchase available products.
The website is hosted using Shopify’s ecommerce platform. Shopify provides the technical infrastructure that enables us to display products, process orders and operate our online store.
The availability of a product, payment method, delivery service or website feature may depend on the customer’s location, device, order value or other operational factors.
By using this website or placing an order, you confirm that:
You are legally capable of entering into a binding contract.
You are at least 18 years old, or you are using the website with the involvement and permission of a parent or legal guardian.
The information you provide is accurate, complete and current.
You are purchasing products for lawful personal use unless we expressly agree otherwise.
You will comply with these Terms of Service and all applicable laws.
We do not knowingly enter into contracts directly with children who are not legally capable of entering into a purchase contract.
The website and its contents are provided primarily for personal and non-commercial use.
You must not purchase products for unauthorised resale, commercial distribution, marketplace duplication or any fraudulent purpose without our prior written consent.
We reserve the right to limit quantities, cancel orders or restrict access where we reasonably believe that products are being purchased for unauthorised resale, abuse, fraud or another unlawful purpose.
This section does not affect legitimate business purchases that we have expressly accepted.
We take reasonable care to present product information accurately. Product pages may include information concerning:
Product design
Available colours
Materials
Sizes and measurements
Care instructions
Price
Availability
Product photographs
Other relevant characteristics
Customers should read the complete product description and available sizing information before placing an order.
Product images are provided for illustrative purposes. Colours may appear differently depending on lighting, photography, screen settings, device type and manufacturing variations.
Measurements may vary slightly because of manual measurement or normal production tolerances. Where applicable, any stated measurement range or tolerance forms part of the product information.
Minor variations that do not materially affect the product’s appearance, quality or intended use will not necessarily constitute a defect. This does not affect your rights where goods are faulty, materially misdescribed, not of satisfactory quality or not fit for their intended purpose.
All products are subject to availability.
Adding a product to your shopping basket does not reserve it. A product may become unavailable before checkout or before we accept the order.
We may limit the quantities of products available to an individual customer, household, delivery address, account, payment method or geographic location where reasonably necessary.
If a product becomes unavailable after you place an order, we will contact you and provide an appropriate resolution. This may include:
Cancelling the unavailable item
Offering an alternative where you agree
Refunding the amount paid for the unavailable item
Cancelling and refunding the affected order
We will not substitute a materially different product without your agreement.
To place an order, you must:
Select the desired product and available options.
Add the product to your shopping basket.
Review the products, quantities and prices.
Provide accurate billing and delivery information.
Select an available payment and delivery method.
Review the order before submitting payment.
Complete the checkout process.
You are responsible for checking the order before submission, including:
Product
Size
Colour
Quantity
Delivery address
Billing information
Contact details
Total price
Submitting an order constitutes an offer to purchase the products shown in the order, subject to these Terms of Service.
After an order is submitted, we may send an automatic acknowledgement confirming that we have received the order.
An order acknowledgement does not necessarily mean that the order has been accepted.
A binding contract is formed when we expressly accept the order or dispatch the products, whichever occurs first, unless the order-confirmation communication clearly states that acceptance has already occurred.
We may decline or cancel an order before acceptance for reasonable grounds, including:
A product is unavailable.
Payment is not authorised.
Billing or delivery information cannot be verified.
An obvious pricing or product-information error has occurred.
The order appears fraudulent or unauthorised.
The order breaches quantity restrictions.
Delivery is unavailable to the supplied address.
The order appears to be for unauthorised resale.
The order or customer activity breaches these Terms of Service.
Accepting the order would breach applicable law or payment-provider requirements.
If we cancel an order after receiving payment, we will refund the amount paid for the cancelled products to the original payment method, subject to applicable law.
After accepting an order, we will provide confirmation electronically, normally by email.
The confirmation may contain:
Order number
Products ordered
Quantities
Price
Delivery information
Billing information
Payment status
Links to relevant store policies
You should retain the order confirmation and these Terms of Service for your records.
Please contact us promptly if the order confirmation contains incorrect information.
Product prices are displayed on the website in the currency shown during browsing and checkout.
The final currency charged may depend on your selected market, location, payment method or Shopify market settings.
The total amount payable will be displayed before you submit the order and may include:
Product price
Applicable taxes
Delivery charges
Discounts
Other clearly disclosed charges
We will not impose an additional charge that was not disclosed before the order was submitted, except where the charge results from information or services separately requested by the customer.
Prices and promotions may change at any time before an order is accepted. A change will not normally affect an order already accepted by us.
We make reasonable efforts to ensure that product descriptions, prices and promotional information are accurate.
Occasionally, an obvious error may occur, including:
Incorrect price
Incorrect discount
Incorrect product description
Incorrect availability
Technical display error
Incorrect shipping charge
Where an error is obvious and could reasonably have been recognised as an error, we may contact you before accepting or fulfilling the order.
You may be offered the opportunity to:
Confirm the order at the correct price
Correct the order
Cancel the affected item
Cancel the entire order
We will not increase the price of an accepted order without your agreement, except where required by law or where you request a change that affects the price.
If we cancel an order because of an error after payment has been taken, we will refund the affected amount.
The checkout page will display taxes collected by us where applicable.
For international deliveries, the destination country may impose customs duties, import taxes, handling fees or other charges.
Where these charges are not collected at checkout, the recipient may be responsible for paying them to the relevant authority or delivery provider.
Customs requirements and charges are determined by the destination country and are outside our direct control.
We will not describe an order inaccurately or declare an artificially reduced value for customs purposes.
Any customs or import information displayed on the website is general information and does not constitute tax or legal advice.
Available payment methods are displayed during checkout and may be provided by Shopify or independent payment providers.
By submitting payment information, you confirm that:
You are authorised to use the selected payment method.
The payment information is accurate.
Sufficient funds or credit are available.
The payment is not connected to fraud or unlawful activity.
Payment providers may conduct:
Authorisation checks
Identity verification
Fraud-prevention checks
Address verification
Security authentication
Regulatory screening
An order may be delayed, declined or cancelled if payment cannot be authorised or verified.
We do not normally receive or store complete payment card numbers or card security codes. Payments are processed by authorised third-party payment providers under their own terms and privacy practices.
Customers must not send complete payment card numbers, security codes, banking passwords or account passwords to us by email.
We will never request your account password or complete card security information by email.
If you believe that an unauthorised payment or account compromise has occurred, contact your payment provider and email us promptly at info@babyboofashionl.shop.
Discounts and promotional codes are subject to their stated conditions.
Unless expressly stated otherwise:
A promotional code may be used only once per customer or order.
Promotional codes cannot be exchanged for cash.
Promotional codes cannot be applied retrospectively.
Only one promotional code may be used per order.
Promotional codes may exclude certain products.
Promotional codes must be used before their expiry.
Promotions are subject to product availability.
Discounts cannot be transferred or resold.
We may withdraw or refuse a promotion where it has expired, been used fraudulently, been published without authorisation or is affected by an obvious technical error.
Withdrawing a promotion will not affect an order already validly accepted under that promotion unless fraud or an obvious error occurred.
Where gift cards or store credit are offered, additional conditions displayed when they are issued may apply.
Gift cards and store credit:
May be limited to use on babyboofashionl.shop
Cannot ordinarily be exchanged for cash
Cannot be replaced if lost or used without authorisation, except where required by law
May not be used to purchase another gift card
Must not be resold without permission
Any expiry date will be clearly disclosed and will comply with applicable law.
Refunds for purchases made using store credit or a gift card may be returned to the same payment method where appropriate.
Contact info@babyboofashionl.shop as soon as possible to request an order change or cancellation.
We will make reasonable efforts to assist, but changes cannot be guaranteed after an order enters processing, fulfilment or dispatch.
A request is not confirmed until we notify you that the order has been changed or cancelled.
If an order has already been dispatched, you may need to receive the parcel and follow our Return and Refund Policy.
This section does not affect any statutory cancellation right.
Delivery destinations, methods, charges and estimated delivery times are described during checkout or in our Shipping Policy.
Delivery estimates are not guaranteed delivery dates unless we expressly agree that delivery by a specified date is essential.
We will take reasonable steps to deliver orders within the agreed period.
Delivery may be affected by circumstances outside our reasonable control, including:
Customs processing
Severe weather
Transport disruption
Carrier delays
Public holidays
Industrial action
Natural disasters
Public-health restrictions
Security incidents
Incomplete or incorrect addresses
Failed delivery attempts
We will communicate material delays where reasonably possible.
Nothing in this section limits any right you may have where goods are not delivered within an agreed or legally required period.
You must provide a complete, accurate and deliverable address.
Before submitting an order, check:
Recipient name
Building or house number
Street
Town or city
County or region
Postcode
Country
Telephone number
Email address
We are not responsible for a delivery failure caused solely by incorrect or incomplete information supplied by the customer, except to the extent that responsibility cannot legally be excluded.
Contact us immediately if you discover an address error. We cannot guarantee that an address can be changed after processing or dispatch.
Additional costs reasonably incurred because of an incorrect address, failed collection or unauthorised refusal may be charged or deducted where permitted by law.
A delivery provider may:
Leave the parcel in an authorised safe place
Deliver to a neighbour
Deliver to a collection point
Make another delivery attempt
Request identification or a signature
Return the parcel after unsuccessful delivery attempts
Customers are responsible for following carrier instructions and collecting parcels within the stated collection period.
A parcel marked as delivered will be reviewed using the available tracking, delivery confirmation and information provided by the customer.
If you believe a parcel has been lost, misdelivered or stolen, contact us promptly at info@babyboofashionl.shop.
Responsibility for loss of or damage to goods generally passes to you when:
You, or a person identified by you, takes physical possession of the goods; or
The goods are delivered to a carrier independently arranged by you and not offered by us, where applicable.
Ownership of the products passes to you after we have received full payment and the products have been delivered, unless applicable law provides otherwise.
Nothing in this section limits our responsibility for goods while they remain legally at our risk.
An order may be delivered in more than one parcel.
Where products are dispatched separately:
Separate tracking numbers may be provided.
Parcels may arrive on different dates.
No additional product charge will be imposed solely because the order is split.
The statutory cancellation period may be calculated from receipt of the final relevant item where required by law.
Consumers purchasing eligible goods online generally have a legal right to cancel without giving a reason.
The cancellation period generally ends 14 days after the day on which you, or a person nominated by you other than the carrier, receives the goods.
For an order containing multiple products delivered separately, the cancellation period generally begins after receipt of the final relevant product.
To exercise this right, send a clear cancellation statement to:
After notifying us, eligible goods must be returned without undue delay and no later than 14 days after the cancellation notice.
Certain products may be excluded from the statutory cancellation right, including eligible personalised goods and sealed hygiene-sensitive goods that have been unsealed.
Full conditions and return instructions are set out in our Return and Refund Policy.
Eligible products may be returned in accordance with our Return and Refund Policy.
babyboofashionl.shop operates a voluntary 30-day return policy for eligible items, subject to the conditions stated in that policy.
Before returning an item, contact:
Do not send an item to an address that has not been provided or approved by us.
The Return and Refund Policy explains:
Return eligibility
Return deadlines
Statutory cancellation rights
Non-returnable products
Return shipping responsibility
Inspection procedures
Refund processing
Damaged or faulty products
Exchanges
Undeliverable parcels
The voluntary return policy is additional to your statutory rights and does not replace them.
Goods supplied to consumers must meet applicable statutory standards.
Where applicable, goods must be:
Of satisfactory quality
Fit for their normal purpose
Fit for a particular purpose made known and accepted before purchase
As described
Consistent with any approved sample or model
If a product is faulty, damaged, materially misdescribed or otherwise does not conform to the contract, contact info@babyboofashionl.shop promptly.
Please provide:
Order number
Description of the problem
Clear photographs or videos
Photographs of the packaging and shipping label where relevant
Depending on the circumstances and applicable law, available remedies may include:
Repair
Replacement
Price reduction
Rejection and refund
Reimbursement of reasonable return costs
Another legally required remedy
Nothing in these Terms of Service limits your rights under the Consumer Rights Act 2015.
If you receive a product that is different from the product ordered, contact us promptly.
Do not use, wash, alter or dispose of the product before receiving instructions.
We may request reasonable evidence to verify the error and will provide an appropriate remedy after review.
Customers should follow care, washing, storage and usage instructions supplied with the product or displayed on the product page.
We are not responsible for damage caused by:
Failure to follow care instructions
Improper washing or drying
Misuse
Accidental damage
Normal wear and tear
Unauthorised alteration
Incorrect storage
Use for an unintended purpose
This section does not affect rights relating to an inherent defect or product that was not of satisfactory quality when supplied.
You may be able to create a customer account.
You are responsible for:
Providing accurate information
Maintaining the confidentiality of login credentials
Restricting access to your device
Informing us of suspected unauthorised access
Keeping contact information current
You must not:
Create an account using another person’s identity without permission
Share an account for fraudulent purposes
Attempt to access another customer’s account
Use automated methods to create accounts
Circumvent account restrictions
We may suspend or close an account where reasonably necessary to protect customers, investigate fraud, comply with law or address a material breach of these Terms of Service.
Closing an account does not cancel an existing contractual obligation or remove information that must be retained for legal purposes.
We take reasonable steps to keep the website accurate and available.
However, the website may occasionally be interrupted or contain errors because of:
Maintenance
Technical faults
Internet disruption
Third-party service failure
Security incidents
Software updates
Events outside our reasonable control
We may modify, suspend or discontinue a website feature where reasonably necessary.
We do not guarantee that every feature will always be uninterrupted, error-free or compatible with every device or browser.
This section does not limit liability that cannot lawfully be excluded.
You may use the website only for lawful purposes.
You must not:
Violate any applicable law.
Commit or facilitate fraud.
Submit false or misleading information.
Infringe intellectual-property rights.
Introduce viruses, malware or harmful code.
Attempt to gain unauthorised access to the website or related systems.
Interfere with website security or operation.
Scrape, copy or extract website data using automated systems without permission.
Use bots to purchase limited-stock products unfairly.
Impersonate another person or organisation.
Harass, threaten or abuse another person.
Submit unlawful, defamatory or discriminatory content.
Manipulate product reviews or promotions.
Conduct fraudulent chargebacks or returns.
Use the website for unauthorised resale or commercial exploitation.
Circumvent geographic, account, quantity or security restrictions.
We may restrict access, cancel affected orders or take lawful action where these requirements are materially breached.
Unless otherwise stated, the website and its contents are owned by, licensed to or lawfully used by babyboofashionl.shop.
Protected content may include:
Text
Product descriptions
Graphics
Logos
Photographs
Videos
Page layouts
Designs
Icons
Software
Website code
Databases
Branding
You may view and use the website for personal shopping purposes.
You must not reproduce, publish, modify, distribute, sell, license, scrape, commercially exploit or create derivative works from website content without prior written permission or another valid legal basis.
Nothing in these Terms of Service transfers ownership of intellectual-property rights to you.
Names, logos, product names, designs and other branding displayed on the website may be trademarks or protected commercial identifiers.
You must not use such branding in a way that:
Suggests unauthorised endorsement
Confuses customers
Misrepresents the source of a product
Infringes another party’s rights
Violates applicable law
Where the website allows reviews, photographs, comments or other content, you retain ownership of your original content.
By submitting content, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, format and distribute that content for operating, improving and promoting our website and products, subject to applicable privacy law.
You confirm that submitted content:
Is accurate and based on genuine experience
Does not infringe another person’s rights
Does not contain unlawful or defamatory material
Does not contain malicious code
Does not contain confidential payment information
Does not impersonate another person
Has all permissions necessary for publication
We may moderate or remove content that breaches these Terms, applicable law or reasonable platform standards.
We will not edit a review in a way that materially misrepresents the customer’s opinion.
You may submit ideas, suggestions or feedback.
Unless separately agreed in writing, feedback may be used without an obligation to pay compensation, provided that our use complies with applicable law and does not disclose personal information contrary to our Privacy Policy.
Do not submit confidential commercial information unless we have agreed in advance to receive it confidentially.
The website may contain links to independent websites or services.
Third-party websites are governed by their own:
Terms
Privacy notices
Cookie practices
Security arrangements
Product and service policies
We are not responsible for independent third-party content or practices merely because a link is provided.
You should review third-party terms before using an external service or providing personal information.
This section does not exclude responsibility where we have made a misleading representation or where liability cannot legally be excluded.
We may use applications and services that support:
Payments
Delivery
Analytics
Advertising
Reviews
Customer support
Fraud prevention
Account authentication
Email communications
Returns
Some providers may operate as independent controllers or enter into a separate contract with you.
Your use of an independent service may be subject to the provider’s own terms.
Our collection and use of personal information are described in our Privacy Policy.
By using the website, you acknowledge that personal information may be processed where necessary to:
Operate the website
Process orders
Take payment
Arrange delivery
Provide customer support
Prevent fraud
Meet legal obligations
Where consent is legally required for marketing, analytics or advertising technologies, your choices will be managed through the relevant privacy controls.
By placing an order or contacting us electronically, you agree that transaction-related communications may be provided electronically.
These communications may include:
Order acknowledgements
Order confirmations
Payment notifications
Dispatch notices
Tracking information
Delivery updates
Return instructions
Refund confirmations
Security notifications
Policy notices where legally permitted
Electronic communications satisfy any requirement for communication in writing where permitted by law and provided in a durable form where required.
Marketing communications are governed by the Privacy Policy and your marketing preferences.
We may use reasonable verification and fraud-prevention measures.
An order may be held, reviewed, declined or cancelled where there are reasonable grounds to suspect:
Unauthorised payment
Identity fraud
Account compromise
False information
Promotion abuse
Return fraud
Unusual transaction activity
Breach of law
We may request additional information reasonably necessary to verify an order.
We will not request complete card security codes, account passwords or unnecessary sensitive information by email.
Contact us at info@babyboofashionl.shop before opening a chargeback where reasonably possible so that we have an opportunity to investigate and resolve the matter.
Opening a chargeback does not remove your obligation to provide truthful information to your payment provider.
We may provide relevant order, delivery, communication and refund records to a payment provider when responding to a dispute.
Nothing in this section prevents you from exercising valid rights offered by your bank, card issuer, payment provider or applicable law.
We are responsible for losses that are a foreseeable result of our breach of these Terms of Service or failure to use reasonable care and skill.
A loss is foreseeable where it was obvious that it might happen or where both parties knew, when the contract was formed, that it might happen.
We do not exclude or limit liability where doing so would be unlawful, including liability for:
Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Breach of mandatory consumer rights
Defective products where liability cannot be excluded
Any other matter that cannot lawfully be excluded or limited
Where you purchase as a consumer, we supply products for private use.
We are not generally responsible for business losses resulting from consumer use, including:
Loss of profit
Loss of revenue
Loss of business
Loss of commercial opportunity
Business interruption
This exclusion applies only to the extent permitted by law.
We are not responsible for losses caused solely by:
Information you supplied incorrectly
Your failure to follow reasonable instructions
Misuse of a product
Unauthorised modification
Events outside our reasonable control
Nothing in this section removes responsibility that cannot legally be excluded.
Where we expressly agree to supply a customer acting wholly or mainly for business purposes, consumer protections may not apply in the same way.
Unless separately agreed in writing:
Products are not supplied for resale.
We do not accept responsibility for indirect business losses.
Our total contractual liability to a business customer will not exceed the amount paid for the affected order, except where liability cannot lawfully be limited.
This section does not apply to a person purchasing wholly or mainly outside their trade, business, craft or profession.
We are not responsible for delay or failure caused by an event outside our reasonable control.
Such events may include:
Natural disasters
Severe weather
Epidemics or pandemics
War or civil unrest
Terrorism
Government action
Customs disruption
Industrial disputes
Transport failure
Utility or internet outages
Cyberattacks
Carrier interruption
Supply-chain disruption
We will take reasonable steps to minimise the effect of the event and resume performance.
Where a delay is substantial, you may have the right to cancel and receive a refund for products not supplied, subject to applicable law.
We aim to resolve complaints fairly and promptly.
To make a complaint, email:
Include:
Your full name
Order number where applicable
Description of the issue
Relevant evidence
Previous correspondence
The resolution requested
We may request additional information reasonably necessary to investigate.
Making a complaint does not limit your statutory rights.
We may suspend or terminate access to the website or a customer account where reasonably necessary because of:
Material breach of these Terms
Fraud or suspected fraud
Security threats
Unlawful activity
Harassment or abuse
Unauthorised automated access
Legal or regulatory requirements
Where appropriate, we will explain the reason unless doing so would compromise security, fraud prevention or a legal obligation.
Termination does not affect rights and obligations that arose before termination.
We may update the website, product range, features or content.
We may make changes to:
Website design
Product availability
Payment methods
Delivery options
Account features
Technical functions
Store policies
Changes will not remove mandatory rights relating to an order already accepted.
We may update these Terms of Service to reflect:
Legal or regulatory changes
Changes to our services
New website functions
Security requirements
Operational changes
Clarification of existing terms
The updated Terms will be published with a revised “Last updated” date.
The Terms normally applicable to an order are those available when the order is placed, unless:
A later change is required by law
You agree to the change
The later Terms provide more favourable rights
We will not retrospectively impose a material disadvantage on an accepted consumer order without a valid legal basis.
If any provision of these Terms of Service is found to be unlawful, invalid or unenforceable, that provision will be treated as modified to the minimum extent necessary or removed where modification is not possible.
The remaining provisions will continue to apply.
If we delay or fail to enforce a provision, this does not permanently waive our right to enforce it later.
A waiver concerning one breach does not automatically waive another breach.
We may transfer our rights and obligations under a contract as part of a business reorganisation, sale or transfer, provided that doing so does not reduce your rights or materially disadvantage you.
You may transfer your rights where permitted by law or with our written agreement.
Unless expressly stated otherwise, these Terms of Service are between you and babyboofashionl.shop.
A person who is not a party to the contract does not have a right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999, except where applicable law provides otherwise.
This does not affect any right or remedy available independently of that Act.
These Terms of Service, together with the policies and information incorporated into the contract before purchase, form the agreement between you and babyboofashionl.shop concerning the relevant order and use of the website.
Nothing in this section excludes liability for fraud, fraudulent misrepresentation or any mandatory consumer right.
Headings are included for convenience and do not affect interpretation.
Words in the singular include the plural and vice versa where the context permits.
References to legislation include amendments, replacements and subordinate legislation in force where applicable.
Where a term could have more than one meaning, it will be interpreted in the way required by applicable consumer law.
These Terms of Service and contracts formed through babyboofashionl.shop are governed by the laws applicable in the United Kingdom, subject to any mandatory protections provided by the law of the country in which the consumer normally resides.
If you live in England or Wales, legal proceedings may be brought in the courts of England and Wales.
If you live in Scotland, legal proceedings may be brought in the Scottish courts.
If you live in Northern Ireland, legal proceedings may be brought in the courts of Northern Ireland.
Nothing in this section removes a consumer’s right to bring proceedings in another court where mandatory law permits.
Nothing in these Terms of Service excludes, restricts or replaces rights available under applicable consumer law, including rights concerning:
Accurate product descriptions
Satisfactory product quality
Fitness for purpose
Delivery
Distance-contract cancellation
Faulty goods
Refunds
Fair and transparent contract terms
Where these Terms conflict with a mandatory consumer right, the mandatory right will apply.
For questions, complaints, cancellations or assistance regarding these Terms of Service, contact:
babyboofashionl.shop
Email: info@babyboofashionl.shop
Please include your order number where your enquiry concerns a purchase.
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